Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly extended. In such cases, you will be notified by email.
Shipping & Delivery Times
Express Shipping (24–72 hours)
Express delivery is available for the following countries:
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France
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Germany
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Italy
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Spain
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Portugal
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Austria
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Belgium
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Denmark
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Netherlands
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Poland
Other European Countries
Deliveries to other European countries may require slightly longer delivery times, depending on the destination and local courier services.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.
Shipping Costs
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Standard Shipping: €7.90
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FREE Shipping: Available on all orders over €100
Shipping costs are calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your shipment in real time.
Delays & Issues
We are not responsible for delays caused by customs, courier disruptions, weather conditions, or incorrect delivery information provided by the customer.
If you experience any issues with your delivery, please contact our customer support team and we will assist you as quickly as possible.